Customer Service Representative
Description
We are seeking a Customer Service Representative to join our team! As our Customer Service Representative, you will be responsible for answering calls and emails from resort owners in a timely manner. This position answers questions from owners, deescalates concerns and assists with booking reservations.
Benefits:
- Comprehensive insurance benefits after 60 days of employment (medical, dental, vision & more).
- 401(k)
- Employee Assistance Program (EAP)
- Health Savings Account (HSA)
- Life Insurance (basic, voluntary, AD&D)
- Company Perks and Discounts
- Financial Education and Resources
Responsibilities
- Respond to calls and emails from resort owners.
- Assist owners with completing reservations and processing transactions.
- Maintain a thorough knowledge of our resorts and amenities.
- Manage resort owners’ points accounts.
Qualifications
- High school diploma or equivalent.
- Proficient with Microsoft Office, including Excel and Outlook.
- Attention to detail and ability to accurately input data.
- Ability to multitask in a fast-paced environment.
- Previous experience in customer service or call center operations desired.
Branson's Nantucket (Lifetime Destinations)
Branson, MO 65616
US
If you don’t see a current opening that matches your skills, send us your resume to be considered for future opportunities.