Registration Specialist II - Branson Emergency Department

Facility:
Cox Medical Center Branson: 525 Branson Landing Blvd., Branson, Missouri, United States of America, 65616

Department:
1414 Patient Registration Branson

Scheduled Weekly Hours:
0

Hours:
Varied

Work Shift:
Rotating (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five emergency rooms, and more than 80 clinics. CoxHealth is dedicated to providing high-quality, compassionate care while fostering a workplace culture built on respect, collaboration, and continuous improvement.

• Named one of Modern Healthcare’s Best Places to Work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more.
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:
The Registration Specialist II is responsible for assisting patients throughout the on-site registration and arrival process for both scheduled and unscheduled visits within the Emergency Department. This role includes completing accurate patient registrations, collecting demographic and insurance information, and handling patient financial obligations at the time of service. In addition, the Registration Specialist II performs financial clearance activities on assigned scheduled accounts during registration downtimes. The position requires delivering professional, friendly, and respectful service to patients and internal team members to ensure positive patient experiences. Travel between sites and extended or varied hours may be required based on departmental needs.

Education:

• Required: High school diploma or equivalent

Experience:

• Preferred: At least 1–2 years of prior patient registration experience

Skills:

• Proficient in using computers and computer systems.
• Excellent customer service skills with the ability to work effectively with patients, the public, and co-workers.
• Excellent verbal and written communication skills.
• Ability to multi-task and remain organized in a fast-paced environment.
• Able to work independently as well as collaboratively within a team.

Licensure/Certification/Registration:

• N/A

          Apply on Company Site