Host - Worman House

Description

POSITION SUMMARY:
The Host – Worman House greets and seats guests, manages reservations and waiting lists, and provides a welcoming and friendly environment for restaurant patrons. This role ensures the dining experience begins smoothly with excellent customer service, accurate table assignments, and attentive guest communication.
 

ESSENTIAL FUNCTIONS:

• Greets all guests promptly and courteously upon arrival.
• Ensures guests are seated in a timely manner according to reservation and waitlist procedures.
• Manages reservations, phone inquiries, and waiting lists efficiently.
• Assists guests with menu questions, seating preferences, and special requests.
• Communicates with restaurant team staff to ensure smooth guest flow and table turnover.
• Maintains cleanliness and organization of the host station and waiting areas.
• Provides excellent customer service and responds to guest concerns professionally.
• Assists with other restaurant duties as needed.
   

EXPERIENCE/QUALIFICATIONS:

• High school diploma or equivalent experience preferred.
• Previous experience in customer service, hospitality, or restaurant environment a plus.
   

KNOWLEDGE, SKILLS, AND ABILITY:

• Strong customer service and communication skills.
• Ability to work in a fast-paced environment with professionalism.
• Familiarity with reservation systems and guest management processes.
• Ability to work collaboratively with team members.
   

TRAVEL REQUIREMENTS:
N/A
 

PHYSICAL REQUIREMENTS:

• Stand and walk for extended periods.
• Occasionally lift up to 25 pounds.
   

INDEPENDENT JUDGEMENT:
Performs work under general supervision and uses judgment to make decisions that contribute to guest satisfaction and operational success.
 

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

          Apply on Company Site